Privacy Policy
Effective Date: 20/12/2024]
Welcome to IMCORD, a platform powered by Growvus Technologies Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile applications, and other online products and services (collectively, the “Services”). By using IMCORD, you agree to the collection and use of information in accordance with this Privacy Policy.
Imcord (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.imcord.com or engage with our services.
1. Data Controller
Imcord
Mira Road, Mumbai, Maharashtra, India
Email: info@imcord.com
Phone: +91-9030709825
For the purposes of the General Data Protection Regulation (GDPR), Imcord is the Data Controller of your personal information.
2. Information We Collect
We collect the following personal data through our contact forms and other interactions:
- Personal Identification Information:
- Full Name
- Email Address
- Phone Number
- Company Information:
- Company Name
- Company Website
- Company Address
- Industry Type
- Project Details:
- Service Interests (e.g., branding, web development)
- Project Descriptions
- Budget Estimates
- Timelines
- Technical Data:
- IP Address
- Browser Type and Version
- Operating System
- Referral Source
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Service Delivery: To provide and manage the services you request, including branding, web development, social media marketing, and legal registration.
- Communication: To respond to inquiries, provide customer support, and send administrative information.
- Marketing: To send promotional materials, newsletters, and other marketing communications, subject to your consent.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Analytics: To analyze website usage and improve our services and user experience.
4. Legal Basis for Processing
Our legal bases for processing your personal data include:
- Consent: Where you have provided explicit consent for specific processing activities.
- Contractual Necessity: Processing necessary for the performance of a contract with you.
- Legal Obligation: Processing required to comply with legal obligations.
- Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights.
5. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: With trusted partners who perform services on our behalf, such as hosting, email delivery, and analytics.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Public Relations: With media outlets or publications for promotional purposes, only with your explicit consent.
6. International Data Transfers
As we operate globally, your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The retention periods are as follows:
- Contact Information: Retained for 2 years after the last interaction.
- Project Data: Retained for 5 years for record-keeping and legal purposes.
- Marketing Data: Retained until you unsubscribe or withdraw consent.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: To request access to your personal data.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data.
- Restriction: To request restriction of processing.
- Portability: To request transfer of your data to another service provider.
- Objection: To object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [support@imcord.com].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Secure encryption of data in transit and at rest.
- Access Controls: Restricted access to personal data to authorized personnel only.
- Regular Audits: Periodic security assessments and audits.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For more information, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
12. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.