Privacy Policy

Privacy Policy

Effective Date: 01/08/2025]

Welcome to IMCORD, a platform powered by Growvus Technologies Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile applications, and other online products and services (collectively, the “Services”). By using IMCORD, you agree to the collection and use of information in accordance with this Privacy Policy.

Imcord (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.imcord.com or engage with our services.

1. Data Controller

Imcord
Mira Road, Mumbai, Maharashtra, India 

Email: info@imcord.com

Phone: +91-9030709825

For the purposes of the General Data Protection Regulation (GDPR), Imcord is the Data Controller of your personal information.

2. Information We Collect

We collect the following personal data through our contact forms and other interactions:

  • Personal Identification Information:
  • Full Name
  • Email Address
  • Phone Number
  • Company Information:
  • Company Name
  • Company Website
  • Company Address
  • Industry Type
  • Project Details:
  • Service Interests (e.g., branding, web development)
  • Project Descriptions
  • Budget Estimates
  • Timelines
  • Technical Data:
  • IP Address
  • Browser Type and Version
  • Operating System
  • Referral Source

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Service Delivery: To provide and manage the services you request, including branding, web development, social media marketing, and legal registration.
  • Communication: To respond to inquiries, provide customer support, and send administrative information.
  • Marketing: To send promotional materials, newsletters, and other marketing communications, subject to your consent.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  • Analytics: To analyze website usage and improve our services and user experience.

4. Legal Basis for Processing

Our legal bases for processing your personal data include:

  • Consent: Where you have provided explicit consent for specific processing activities.
  • Contractual Necessity: Processing necessary for the performance of a contract with you.
  • Legal Obligation: Processing required to comply with legal obligations.
  • Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights.

5. Data Sharing and Disclosure

We may share your personal data with third parties under the following circumstances:

  • Service Providers: With trusted partners who perform services on our behalf, such as hosting, email delivery, and analytics.
  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Public Relations: With media outlets or publications for promotional purposes, only with your explicit consent.

6. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The retention periods are as follows:

  • Contact Information: Retained for 2 years after the last interaction.
  • Project Data: Retained for 5 years for record-keeping and legal purposes.
  • Marketing Data: Retained until you unsubscribe or withdraw consent.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: To request access to your personal data.
  • Rectification: To request correction of inaccurate or incomplete data.
  • Erasure: To request deletion of your personal data.
  • Restriction: To request restriction of processing.
  • Portability: To request transfer of your data to another service provider.
  • Objection: To object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at [support@imcord.com].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Secure encryption of data in transit and at rest.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Regular Audits: Periodic security assessments and audits.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For more information, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

TERMS AND CONDITIONS

Effective Date: [01/08/2025]
Website: www.imcord.com
Company: Imcord (“Company”, “we”, “our”, or “us”)

These Terms and Conditions govern your use of our website and services. By engaging with Imcord for any service, you (“Client”, “you”, or “your”) agree to be legally bound by the terms outlined below.

1. Scope of Services

Imcord is a full-service digital agency providing professional business solutions, including but not limited to:

  • Website design and development
  • Branding and creative services
  • Social media marketing and management
  • Public relations and media outreach
  • Business and legal registration assistance
  • Domain registration and digital infrastructure management

All services are delivered based on project proposals, quotations, or formal agreements approved by the client.

Imcord reserves the right to refuse service to any client if the requested work violates applicable laws, regulations, or ethical standards.

2. Payment and Billing

2.1 Fees

All services are provided on a prepaid basis unless otherwise agreed in writing. Clients agree to pay all invoices by the stated due date.

2.2 No Refund Policy

Due to the nature of digital and professional services:

  • Payments made for digital products, creative work, legal registrations, domain purchases, marketing services, or PR activities are non-refundable.
  • Once a project has commenced, deposits and milestone payments cannot be reversed.
  • Government fees, third-party charges, and registration costs are strictly non-refundable.

2.3 Late Payments

Imcord reserves the right to:

  • Suspend ongoing services
  • Withhold deliverables
  • Disable hosting or digital assets (where legally permitted)

until outstanding balances are cleared.

3. Domain and Digital Asset Management

Where Imcord purchases domains, hosting, or professional email services on behalf of the client:

  • The ownership of the domain remains with the client, provided all invoices are paid.
  • Imcord acts solely as a technical manager and service provider.

Annual Service Fees

Annual management fees may apply for:

  • Domain handling
  • Renewals
  • DNS configuration
  • Security
  • Technical support

These fees are separate from registration costs.

Exit & Transfer

If a client chooses to discontinue services:

  • Transfer requests will be processed only after clearance of all pending dues.
  • A one-time transfer or exit fee may apply to cover administrative and technical effort.
  • Upon successful transfer, Imcord shall have no further responsibility for the domain or related services.

4. Intellectual Property Rights

4.1 Ownership After Full Payment

Upon receipt of full payment:

  • Clients obtain ownership rights to finalized website designs and approved creative assets.
  • Custom-developed code may be licensed or assigned depending on the project agreement.

4.2 Company Retained Rights

Imcord retains the right to:

  • Use project work in its portfolio
  • Display designs for marketing purposes
  • Reference the client relationship unless restricted by NDA

4.3 Third-Party Materials

Fonts, plugins, stock images, APIs, and licensed software remain the property of their respective owners and may be subject to separate licensing terms.

5. Client Responsibilities

Clients agree to:

  • Provide accurate information and documentation
  • Respond to approvals within reasonable timelines
  • Ensure submitted materials do not infringe on third-party rights
  • Comply with applicable laws and regulations

Project delays caused by the client may result in revised timelines and additional costs.

6. Legal Registration Services Disclaimer

Imcord facilitates legal registrations by coordinating with government authorities, consultants, and third-party professionals.

However:

  • Approval timelines are controlled by statutory authorities.
  • Imcord does not guarantee approval, issuance speed, or regulatory outcomes.
  • Clients remain responsible for the accuracy and legality of submitted documents.

Imcord shall not be liable for:

  • Application rejections
  • Compliance failures
  • Government delays
  • Policy changes

7. Public Relations & Marketing Disclaimer

PR and marketing outcomes depend on multiple external factors beyond our control.

Therefore:

  • Media coverage, publication, audience reach, engagement levels, and brand performance cannot be guaranteed.
  • Imcord does not promise specific business results such as revenue growth, lead generation, or market positioning.

We commit to executing strategies professionally but do not warrant measurable outcomes.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Imcord shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

Imcord is not responsible for losses resulting from:

  • Third-party service failures
  • Hosting outages
  • Registrar issues
  • Cyberattacks
  • Platform policy changes
  • Government actions

9. Termination of Services

By the Client

Clients may terminate services by providing written notice via email.

Outstanding invoices must be settled before:

  • Release of deliverables
  • Transfer of assets
  • Domain migration

No refunds will be issued for work already completed or in progress.

By Imcord

We reserve the right to terminate services if:

  • Payments are not made
  • The client engages in unlawful activity
  • There is abusive or unethical conduct
  • Project requirements fundamentally change

Upon termination, all unpaid work remains the property of Imcord.

10. Non-Liability After Transfer

Once ownership, credentials, or administrative access to domains, websites, or digital systems are transferred:

Imcord shall not be responsible for:

  • Renewals
  • Expiration
  • Security breaches
  • Misuse
  • Downtime
  • Data loss

11. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information and not disclose sensitive business data without consent unless required by law.

12. Force Majeure

Imcord shall not be held liable for delays or failure in performance caused by events beyond reasonable control, including natural disasters, cyber incidents, regulatory changes, labor disputes, or infrastructure failures.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India].

14. Amendments

Imcord reserves the right to modify these Terms at any time. Updated versions will be posted on the website with a revised effective date.

Continued use of our services constitutes acceptance of the revised Terms.

15. Contact Information

Imcord
Website: www.imcord.com
Email: info@imcord.com
Phone: +919030709825
Registered Address: Mumbai, Maharashtra, India

By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.